Operations Consulting

Mid-market industrial companies
deserve Amazon-caliber
operational expertise.

We find the barriers costing you money, remove them alongside your team, and measure the result against a baseline your finance team signs off on. Start with a conversation, not a contract.

Industrial operators, distributors, 3PLs & PE portfolio companies — logistics, transportation, negotiation, and process improvement — $30M and up.

30
Minute barrier
conversation, no cost
~10
Business-day
rapid diagnostic
15+
Years operations
leadership
Vendor Returns & Credits Throughput Constraints Operating Cost Creep Inventory Loss & Shrink Labor Productivity Freight & Carrier Leakage Deductions & Unbilled Charges Pricing & Rebate Drift Warehouse Layout & Slotting Receiving & Inbound Safety & Compliance Post-Deal Integration Vendor Returns & Credits Throughput Constraints Operating Cost Creep Inventory Loss & Shrink Labor Productivity Freight & Carrier Leakage Deductions & Unbilled Charges Pricing & Rebate Drift Warehouse Layout & Slotting Receiving & Inbound Safety & Compliance Post-Deal Integration
Enterprise-caliber operations expertise. Without the enterprise price tag.
  • McKinsey and Deloitte don't take calls below $500M in revenue — and their engagement fees reflect it.
  • Independent freelancers lack the methodology, bandwidth, and credibility for complex multi-site engagements.
  • Internal teams are close to the problem, stretched thin, and rarely carry the cross-functional expertise to architect real change.
  • The result: mid-market operators carry inefficiency that Fortune 1000 companies solved years ago. That's the gap we exist to close.
$1M+
Recovery opportunity we
screen for in every diagnostic
The Problem

You're running a growing operation on systems built for half your current size.

Most mid-market manufacturers and distributors are operating with processes, systems, and cost structures that haven't been stress-tested since the business was half its current size. The savings are there. The expertise to find and capture them typically isn't.


Morrell Consulting exists to close that gap — bringing Amazon-scale operational methodology to growing mid-market operators, at a price structure that makes the engagement a straightforward ROI decision.

How We Work

Four steps.
Each one a decision.
No ambiguity.

Every engagement follows the same disciplined path: a conversation, a diagnostic, a recovery partnership, and an optional way to hold the gains. You decide at each step whether to keep going, and you'll know exactly what each step costs before you commit to it.

"We have no financial interest in overstating the opportunity or understating the result. Both sides sign off on the baseline before work starts, and our recovery fee follows the cash your finance team verifies."
— Tony Morrell, Founder & Managing Principal
Step 01
Barrier Conversation
30 minutes · no cost

A working session on the specific barrier or source of waste you're seeing. We map where it hits your P&L and decide together whether a diagnostic makes sense. You leave with an initial view of where the leakage likely sits. No pitch deck, no obligation.

Investment
Free
Step 02
Rapid Diagnostic
About 10 business days

We start with your frontline, then go to the data. Supervisors and floor teams tell us where the work actually breaks; your numbers tell us what it costs. You receive a sized leakage estimate against a baseline your finance lead signs off on, a ranked list of barriers, and named paths to remove them.

Fixed fee
Quoted in writing up front
Step 03
Recovery Partnership
Six-month window · alongside your team

We work inside your operation, not from a deck, to remove the barriers you choose. Recovery is measured in cash your finance team verifies against the agreed baseline. Our fee follows that verified recovery, invoiced quarterly, and any reversal within 90 days is credited back.

Fee structure
Tied to verified recovery, with a project minimum
Step 04 · Optional
Hold the Gains
Ongoing · offered on fit

Once a barrier is gone, it tends to creep back. An optional monthly retainer keeps the KPIs visible, the leadership cadence in place, and the team accountable. Offered on fit, never assumed or included by default.

Structure
Monthly retainer · 90-day minimum

You can stop after any step. We would rather tell you plainly that there isn't an engagement worth doing than manufacture one.

Barriers We Remove

Where the money usually hides.

Twelve places we look first, all grounded in Lean and Kaizen methodology. Most operators recognize at least two or three. If one sounds familiar, that's the conversation to have.

Recovery
Vendor returns and credits nobody is chasing

What you hear"We send product back, but I'm not sure we always get the credit."

Where it hidesReturn queues, RMA paperwork, and credit reconciliation that sit in the gap between operations and finance.

Who owns a return from the dock all the way to the credit memo?
Throughput
The one constraint capping the whole building

What you hear"We keep adding labor and the numbers don't move."

Where it hidesA single conveyor merge, pack station, dock door, or system handoff that sets the pace for everything upstream.

Where does work wait, and for how long?
Cost
Operating spend that grew with the business, not a plan

What you hear"Every line is a little over budget, and nobody owns the gap."

Where it hidesLegacy contracts, duplicated services, and approvals that quietly stopped happening as volume grew.

Which of these costs would we choose again today?
Inventory
Inventory that hides loss until the count

What you hear"The system says we have it. The shelf says we don't."

Where it hidesReceiving accuracy, replenishment logic, high-risk categories, and shrink that gets written off instead of traced.

Where in the flow does the record first stop matching the product?
Labor
Paid hours that never turn into output

What you hear"People look busy, but cost per unit keeps rising."

Where it hidesNo engineered standards, ad hoc scheduling, waiting between tasks, and supervisors with no daily view of the numbers.

What does a good hour look like, and who can see it by 10 a.m.?
Freight
Freight spend no one is auditing

What you hear"Freight is one of our biggest lines, and mostly we approve invoices."

Where it hidesAccessorial charges, mode and carrier drift, and lane contracts that predate today's volume.

When did we last test a lane against the market?
Revenue
Deductions, short-pays, and unbilled charges

What you hear"We write off a little every month, and it adds up."

Where it hidesChargebacks accepted without dispute, accessorials that never reach an invoice, and missing proof of delivery.

What share of deductions do we actually contest?
Margin
Pricing, rebate, and terms drift

What you hear"Margins are thinner than the price file says they should be."

Where it hidesRebates accrued but not collected, manual price overrides, and payment terms that quietly stretched.

Can we trace one invoice from quote to cash and get the same margin at both ends?
Layout
A warehouse laid out for a smaller catalog

What you hear"Pickers walk farther every year."

Where it hidesFast movers slotted far from the dock and storage that reflects last decade's product mix.

Does today's velocity match where the product actually sits?
Inbound
Receiving that sets the pace for everything else

What you hear"Trucks wait, and the shelf still isn't ready."

Where it hidesAppointment gaps, unscheduled arrivals, vendor compliance that isn't enforced, and putaway backlogs.

How long from truck arrival to product available to sell?
Safety & Compliance
Incidents, fines, and rework from compliance gaps

What you hear"We fix it after an inspection, then it slips again."

Where it hidesProcedures that live in binders, inconsistent supervision across shifts and sites, and audit findings left open.

Which findings from the last audit are still open?
Integration
Two companies' processes running side by side after a deal

What you hear"We merged, but the sites still run like separate businesses."

Where it hidesDuplicated systems and routines, unclear ownership, and service levels that differ by location.

Which process would we standardize first, and who decides?

These are patterns from 15+ years of operations leadership across fulfillment, retail logistics, and manufacturing. They are where we start looking, not promises about what we'll find in your operation.

Also available
Private Equity
PE Operational Due Diligence Sprint

Built for private equity buyers evaluating mid-market industrial targets pre-acquisition. In 10 days, we validate the operational savings thesis, quantify the post-close improvement opportunity, and deliver a findings brief that supports your investment memo and sets the stage for recovery work post-close. You'll know exactly what the operation is worth — and what it could be worth — before you sign the deal.

Ongoing Partnership
Embedded VP of Operations & Advisory Retainer

For post-implementation clients and operators who need senior operational leadership without a full-time hire. We serve as an embedded partner for ongoing KPI governance, continuous improvement, and executive advisory — ensuring the savings don't erode and the operational gains compound over time.

Custom Engagement
Additional & Agreed-Upon Areas of Focus

Every operation is different. If your most pressing challenge doesn't fit neatly into a predefined service line — whether it's a specific process bottleneck, a systems integration issue, a network design question, or an area surfaced during the diagnostic — we scope it, price it, and solve it. The engagement is built around your operation, not our catalog.

Recognize one of these?
Start with a free 30-minute conversation about the barrier you're seeing.
Book a Free Conversation
Career Background
Senior Operations Manager
First & Final Mile Fulfillment
Strategy & Operations Consulting
Global Supply Chain Advisory
Executive Logistics Leader
Store Fulfillment
Executive Leader
Beverage Manufacturing, Hawaii
15+
Years in operations leadership
2
Fortune 50 operational environments
$1B+
In operational throughput managed
MBA · Arizona State University W. P. Carey School of Business Concentrations in Leadership and Business Data Analytics
M.S. Global Supply Chain & Logistics Portland State University
Six Sigma Green Belt · Kaizen Orchestration
How We Think

The approach was built
before the firm was.

Most consulting firms send you someone who has studied operations. Morrell Consulting was built by someone who has run them — at the most demanding scale in the world. The methodology wasn't designed in a boardroom. It was forged across years of leading real operations under real pressure, then formalized into a repeatable diagnostic and implementation system.

Tony Morrell spent years leading building-level operations inside Amazon's first and final mile fulfillment divisions — managing labor, productivity, safety, and continuous improvement across facilities processing millions of units weekly. Before that, he served within GAP Inc.'s internal strategy and operations function, advising across four global brands on supply chain and logistics challenges spanning procurement, distribution, and last-mile delivery. Earlier in his career, he held executive logistics and manufacturing leadership roles at Target and Kona Brewing — each adding a distinct operational lens to what would become the foundation of how Morrell Consulting approaches every engagement.

"The methodology is the product. Amazon's operational instinct, GAP's consulting discipline, and deep academic grounding in supply chain — those three lenses are what produce findings faster, make the business case stronger, and make the results stick longer."

What makes that background genuinely useful — rather than just impressive on paper — is how the pieces interact. Operational experience at Amazon's scale develops an instinct for finding waste that most consultants simply don't have: the ability to walk an operation and know, before the data confirms it, where the friction is hiding. Formal consulting methodology from GAP provides the discipline to structure findings, build a rigorous business case, and drive cross-functional alignment. Deep academic grounding in supply chain ensures the solutions aren't just operationally sound — they're strategically coherent. Together, those three lenses produce recommendations that are faster to diagnose, more defensible to leadership, and more durable once implemented.

The result is a firm that can engage with mid-market industrial operators at a level most boutique consultants can't match — and deliver it with a speed and directness that larger firms won't. Wherever your operation is, if the opportunity is real, we're interested in the conversation.

Accountability
We earn our fees. Our recovery fee follows the cash your finance team verifies, so our success is tied directly to yours.
Rigor
Recommendations are built on data and direct observation — not intuition, frameworks, or off-the-shelf playbooks.
Speed
A diagnostic in about ten business days. Mid-market operators don't have 18 months of patience for a consulting cycle. Neither do we.
Expertise
Practitioner-level experience, not entry-level consulting credentials applied to industrial problems.
Who We Serve

Built for operators with physical complexity.

We work best with companies that have real operational footprint — warehouses, distribution centers, manufacturing floors, carrier networks. If your operation has grown faster than the systems managing it, that's where we do our best work. Revenue range is a guideline, not a gate.

🏭
Industrial Manufacturers

Multi-SKU producers with complex inbound, production-adjacent, and finished goods distribution challenges. Labor productivity gaps, fragmented carrier portfolios, and inventory carrying costs that have grown with the business.

📦
Wholesale Distributors

Regional and national distributors carrying freight spend above 5% of revenue, SKU portfolios that have expanded faster than slotting logic has kept up, and DC operations designed for a smaller, simpler operation than the one running today.

🏗️
3PL & Warehousing Operators

Third-party logistics providers and contract warehousing operations where labor efficiency, slotting, and throughput directly determine margin. We bring Amazon-caliber labor management and layout discipline to operations of any size.

🍺
Food, Beverage & CPG

Manufacturers and distributors in food, beverage, and consumer goods with production scheduling complexity, cold chain logistics, and multi-channel distribution demands. Operational experience in this sector runs deep — including executive manufacturing leadership in beverage production.

📈
PE Portfolio Companies

CFOs and Operating Partners seeking validated EBITDA improvement ahead of hold-period optimization or exit. A 1–2% operational efficiency gain at a $100M company with an 8x exit multiple translates directly to enterprise value — making a Morrell engagement a straightforward investment decision.

$30M+ Annual revenue
starting point
Physical Operations with real
warehouse or DC footprint
National SE corridor focus
with national reach
Common Questions

Straight answers to the questions we hear most.

What does this cost?
The first conversation is free. The diagnostic is a fixed fee, quoted in writing before we start. The recovery partnership ties our fee to cash your finance team verifies, with a project minimum so both sides have skin in the game. We walk through the numbers on the first call, so there are no surprises later.
What if the diagnostic doesn't surface enough recovery to justify moving forward?
If the diagnostic doesn't find an opportunity we're both confident in, we'll tell you plainly. We won't manufacture an implementation scope to justify the next step. The diagnostic is designed to be a standalone, honest assessment, and you can stop there.
How is the baseline established — and what prevents disputes at invoice time?
Before a single change is implemented, both parties sign off on the baseline methodology in writing. The measurement approach, the agreed baseline numbers, and the calculation method are all documented and co-signed, with your finance lead verifying, before the recovery partnership begins. The invoice follows the jointly-verified result, not the other way around.
What does my team need to commit to during this engagement?
Typically: a primary internal point of contact with operational authority, access to your data systems and relevant financial reporting, and roughly 2–4 hours per week of stakeholder availability during implementation. We're designed to operate with minimal disruption to your day-to-day — you don't need to clear calendars or stand up a project team.
Do you work on an ongoing or retainer basis?
Following a successful engagement, select clients are offered a monthly retainer for continuous improvement tracking, KPI management, and executive operational advisory. It's offered based on fit — never assumed or included by default in the initial engagement scope.
Do you work with companies outside a specific region?
Yes. Engagements are evaluated on fit and opportunity — not geography. If the operation is the right size and the savings potential is real, we're interested in the conversation regardless of where you're located.
Get In Touch

It starts with a conversation
about the barrier.

If something in your operation is costing you more than it should — a barrier you can name but haven't been able to remove — we'd like to hear about it. The first conversation is 30 minutes and free. No pitch deck, no commitment.

01
Book a Free Conversation

Book a free 30-minute conversation about the barrier you're seeing, using any of the options below. No prep required.

02
We Assess Fit

We'll give you an honest read within 24 hours on whether we think there's a meaningful engagement worth scoping for your operation.

03
Diagnostic Proposal in 48 Hours

If there's a fit, you receive a scoped diagnostic proposal within 48 hours. Specific, priced, and ready to execute.